6.1 Identify Service Agreement for Adjustment

Reference: Manage Adjustment and Adjustment Approval Process Model - Page 4 for the business process diagram associated with this activity.

Group: Pre-Process Adjustment Upload

Actor/Role: CC&B

Description: For each Pending adjustment upload staging record that is linked to an In-Progress staging Control which does not have an SA ID, CC&B finds its SA ID and stamps it onto the upload staging record.

Process Names

•	C1-SABYBADGE- This Determine SA algorithm type looks for a prepaid SA given a badge number. If a prepaid SA is not found, it will return the input Suspense Service Agreement.